Privacy Policy
KVKK & Privacy Policy
biliancollection.com may request certain personal information (such as name, surname, age, email address, address, etc.) in order to provide better services to its customers.
The information collected on our website will be used by Bilian Collection, solely with your consent, for purposes such as offering seasonal campaigns, personalized promotions, and exclusive advantages for our members.
As Bilian Collection, we process, store, and protect all personal data you share with us in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and the relevant legislation.
Within this scope, your personal data may be shared only when necessary with our solution partners for the purposes of providing our services, preparing your orders, and improving your customer experience.
These persons and organizations may include:
Companies and affiliates of Bilian Collection,
Our domestic and international business partners,
Logistics and shipping companies,
Payment systems and banks,
Marketing, campaign, and communication service providers,
Official authorities, where legally required.
Our members may choose whether or not to receive campaigns, newsletters, and promotional messages at the time of registration and can change these preferences at any time through the account settings section.
The information you share during shopping on our website (billing and delivery address, phone number, etc.) is not shared with third parties and is used solely for the purpose of completing your order process.
Your account information is stored securely. Only you can access and update the information you provide during registration.
As long as you protect your login credentials, it is not possible for others to access your account.
Your credit card information is not viewed or stored by biliancollection.com.
All card transactions are carried out directly between you and your bank using secure encryption technologies (3D Secure, SSL, etc.).
The infrastructure of biliancollection.com is protected by an SSL certificate and advanced security protocols to ensure the safety of your data.
For any questions, suggestions, or information requests, you can contact the Bilian Collection Customer Service team through the communication methods available on our website.
Information We Collect
- When you make a purchase or attempt to make a purchase through our website, we collect personal information such as your name, billing and shipping address, payment details, email address, and phone number.
- We collect certain data automatically, such as your IP address, browser type, time zone, and cookies that are installed on your device. We also track pages you visit, products you view, and your interactions with our site.
- We may collect and store your payment information when you make a purchase. This includes details related to your credit or debit card or other payment methods. This data is processed by third-party payment gateways to ensure secure transactions.
- When you place an order, we collect data about the products you purchase and how you prefer to receive them.
- If you contact us via email, chat, or social media, we may collect additional information to respond to your inquiries or requests.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending confirmation emails and shipping updates.
- Personalize your shopping experience by showing products based on your preferences.
- Communicate with you about new products, promotions, or changes to our policies.
- Analyze website traffic to improve our services and optimize our website’s performance.
- Prevent fraudulent transactions and ensure a secure shopping environment.
- Manage and improve our customer service interactions.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:
- We work with third-party providers (e.g., payment processors, shipping carriers) to help us deliver our services. They only have access to necessary information to complete their tasks.
- We may disclose your information if required by law or to protect our rights and comply with legal obligations.
Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our site and improve your overall experience by remembering your preferences. You can control or disable cookies through your browser settings, but some site functionalities may be affected.
Data Security
We take the security of your personal information seriously. We implement a range of security measures, including encryption and secure servers, to protect your data. However, no online system is entirely foolproof, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.